All posts by Nicola Falcon

COVID-19 – Keep Ealing Safe……………

As the threat of the COVID-19 virus remains high, please see below key messages from Public Health:

Please help stop the spread and keep your loved ones and friends safe.

Maintain social distancing from people who do not live in your home, even when outside, and stay 2 metres away from them at all times.

Continue to follow all Government advice:

  1. Wash your hands, or use hand sanitiser, regularly and for at least 20 seconds, especially when you get home.
  2. Don’t touch your face when you’re not in your home.
  3. Wear a face covering in shops and supermarkets, on public transport and when in other indoor spaces where keeping apart from others isn’t possible. Please always take a face covering with you when you leave your home in case you need to use it.
  4. Get a free test if you have any symptoms – a high temperature; a new, continuous cough; a loss or change to your sense of smell or taste.
  5. Stay at home if you have symptoms, test positive for the virus, or have been in contact with someone who has tested positive.

FLU VACCINES 2020/21 – vaccines for over 65yr olds arriving soon, call to book your appointment.

Flu Planning 2020/21 – Broadmead Surgery

We will be receiving our flu vaccinations over the course of the next 3 months:

  • Vaccines for patients over 65 years will be arriving on 02.09.2020 with first clinic being held on 05.09.2020.
  • Vaccines for patients under 65 years who are at risk of influenza will be arriving on 05.10.2020, with additional stock arriving on 09.11.2020.  Flu clinic dates to be arranged.
  • Nasal spray vaccines for children aged 2-3 years who were born on or after 1st September 2016 and on or before 31st August 2018 as well as children at risk of influenza aged 4-17 years will be arriving at the beginning of September.   The first flu clinic for children will be held on 19.09.2020.

The flu vaccination programme has been increased this year due to the COVID pandemic to ensure vulnerable and at risk patients are protected as soon as possible.

Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

Please see below the guidance we are providing to our patients when attending a flu vaccine appointment:
  • Patients are to attend alone where possible
  • Please do not bring any additional bags or excess clothing to your appointment
  • Please arrive no earlier than 5 minutes before your appointment time and please do not arrive late
  • Patients are to follow the one-way patient pathway around the building to adhere to social distancing.
  • Patients are to wear face masks or face coverings and use the antibacterial hand gel when entering the building
  • Patient are encouraged to wear loose, short sleeve clothing to allow easy access to the upper arm
  • PLEASE DO NOT ATTEND IF YOU HAVE ANY COVID SYMPTOMS (temperature/fever, persistent cough, loss of taste or smell etc) – if you have any of these symptoms please call the surgery to cancel your appointment so that it can be offered to another patient in need.

If you require any further information on the flu vaccine and who is eligible, please visit the NHS website –

Translated Covid-19 information

Please see below links to Coronavirus pandemic – information for the public.


Guidance for patients Mar 2020 vf-English


Guidance for patients Mar 2020 vf-fr-FR french


Guidance for patients Mar 2020 vf pl-PL Polish


Guidance for patients Mar 2020 vf-ar-AE Arabic


Guidance for patients Mar 2020 vf-so-SO Somali


Guidance for patients Mar 2020 vf-ur-PK (2)Punjabi


Guidance for patients Mar 2020 vf-gu-IN Gujerati


Guidance for patients Mar 2020 vf-ur-PK (2) Urdu

Details of additional support available during the Coronavirus pandemic

Anxiety UK
Charity providing support if you have been diagnosed with an anxiety condition.
Phone: 03444 775 774 (Monday to Friday, 9.30am to 10pm; Saturday to Sunday, 10am to 8pm)

Bipolar UK
A charity helping people living with manic depression or bipolar disorder.

CALM is the Campaign Against Living Miserably, for men aged 15 to 35.
Phone: 0800 58 58 58 (daily, 5pm to midnight)

Men’s Health Forum
24/7 stress support for men by text, chat and email.

Mental Health Foundation
Provides information and support for anyone with mental health problems or learning disabilities.

Promotes the views and needs of people with mental health problems.
Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)

No Panic
Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.
Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider’s Access Charge

OCD Action
Support for people with OCD. Includes information on treatment and online resources.
Phone: 0845 390 6232 (Monday to Friday, 9.30am to 5pm). Calls cost 5p per minute plus your phone provider’s Access Charge

A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.
Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm)

Young suicide prevention society.
Phone: HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays)

Rethink Mental Illness
Support and advice for people living with mental illness.
Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)

Confidential support for people experiencing feelings of distress or despair.
Phone: 116 123 (free 24-hour helpline)

Emotional support, information and guidance for people affected by mental illness, their families and carers.
SANEline: 0300 304 7000 (daily, 4.30pm to 10.30pm)
Textcare: comfort and care via text message, sent when the person needs it most:
Peer support forum:

Information on child and adolescent mental health. Services for parents and professionals.
Phone: Parents’ helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm)

Abuse (child, sexual, domestic violence)

Children’s charity dedicated to ending child abuse and child cruelty.
Phone: 0800 1111 for Childline for children (24-hour helpline)
0808 800 5000 for adults concerned about a child (24-hour helpline)

Advice on dealing with domestic violence.
Phone: 0808 2000 247 (24-hour helpline)

Addiction (drugs, alcohol, gambling)
Alcoholics Anonymous
Phone: 0800 917 7650 (24-hour helpline)

National Gambling Helpline
Phone: 0808 8020 133 (daily, 8am to midnight)

Narcotics Anonymous
Phone: 0300 999 1212 (daily, 10am to midnight)

Additional areas of support

Alzheimer’s Society
Provides information on dementia, including factsheets and helplines.
Phone: 0333 150 3456 (Monday to Friday, 9am to 5pm and 10am to 4pm on weekends)

Cruse Bereavement Care
Phone: 0808 808 1677 (Monday to Friday, 9am to 5pm)

Crime victims
Rape Crisis
To find your local services phone: 0808 802 9999 (daily, 12pm to 2.30pm and 7pm to 9.30pm)

Victim Support
Phone: 0808 168 9111 (24-hour helpline)

Eating disorders
Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s)

Learning disabilities
Charity working with people with a learning disability, their families and carers.
Phone: 0808 808 1111 (Monday to Friday, 9am to 5pm)

Family Lives
Advice on all aspects of parenting, including dealing with bullying.
Phone: 0808 800 2222 (Monday to Friday, 9am to 9pm and Saturday to Sunday, 10am to 3pm)

The UK’s largest provider of relationship support.


NHS Guidance – Prescribing for Over The Counter medicines is changing ………

Prescribing of over the counter medicines is changing


Following national guidance from NHS England, your GP, nurse or pharmacist will not generally give you a prescription for over the counter medicines for a range of minor health concerns.

Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community. The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need.


Please help the NHS to use resources sensibly.


Extended Hours – more appointments available

Broadmead Surgery are part of the Northolt/Southall Primary Care Network which consists of 8 local GP practices who are working together to provide tailored care for patients.

As a Primary Care Network, we will be providing additional appointments from 6.30pm – 8pm each weekday (Mon-Fri) at one of the local GP surgeries.

Extended Hours appointments are available for same day GP appointments as well as pre-bookable Nurse / Healthcare Assistant appointments (bookable up to 7 days in advance).

If you would like to book into one of these extended hours appointments please contact reception.